• A nationally recognised Level 2 qualification designed to provide students with the knowledge and skills needed to work in a range of business and administrative environments.
• Offers a broad introduction to business functions, communication, administration and workplace practices.

• Business Organisations
• Communication Skills for Work
• Customer Service & Workplace Skills

• You must be aged 19 or over.
• An initial assessment will ensure you join the right level.
• Suitable for beginners or those returning to learning

• Provides a solid introduction to business operations, suitable for a wide range of job roles.
• Builds transferable employability skills including communication, teamwork, customer service and administrative competencies.
• Offers flexibility with a wide range of business relevant units, supporting personalised learning pathways.
• Supports progression into Level 3 business qualifications, apprenticeships or sector specific vocational routes.
• Developed to meet modern business sector needs following a comprehensive unit review.

• Through teacher led sessions, practical activities and business scenario based tasks.
• Independent study tasks such as producing business documents, role playing customer interactions and researching business environments.
• Group work, discussions and digital activities that reflect real workplace expectations.

Assessed through a portfolio of evidence, completed throughout the course.
Evidence may include:

• Written assignments
• Practical tasks
• Case studies
• Workplace-style documents
• Internally assessed and externally quality assured.

City Learning Quarter, Old Hall Street, Wolverhampton WV1 3AU

• Course fees may apply, depending on eligibility.
• No specialist equipment required.
• You may wish to bring basic stationery (pen, notebook).

Gateway Qualifications Level 2 Certificate in Business

Progress to:

• Level 3 business qualifications
• Business Administrator or Customer Service apprenticeships
• Related vocational courses (marketing, finance, retail, digital business)

Apply for entry level administrative, customer service or business support roles.
Use improved workplace communication, organisation and customer facing skills in real business environments.