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IT User Skills - Level 3

Category: Computer and Digital Skills
IT User Skills - Level 3

Course Summary

  • A nationally recognised advanced IT user qualification designed to develop expert-level digital and office software skills.
  • Covers advanced word processing, spreadsheets, presentations, databases and improving productivity.
  • Ideal for adults wanting to progress into higher-level administrative, digital or technical roles, or those needing advanced IT skills for their job.

Key topics

  • Advanced Word Processing
  • Advanced Spreadsheets
  • Advanced Presentation Software
  • Advanced Database Software
  • Improving Productivity Using IT

Course Requirements

  • You must be aged 19 or over.
  • An initial assessment will ensure you join the right level.
  • Ideally, students should already have Level 2 IT skills or experience with office applications.
  • Access to a computer for assignments is recommended

What are the benefits of this course?

  • Develops expert-level proficiency in the full Microsoft Office/ICDL suite.
  • Enhances employment prospects in roles requiring strong digital capability, including administration, bookkeeping, project support and data handling.
  • Supports progression into advanced IT or digital qualifications.
  • Provides 24 UCAS points when delivered through BCS, supporting Higher Education progression.
  • Recognised by employers nationally as a professional Level 3 IT qualification.

How will I learn?

  • Through teacher-led sessions, practical workshops and guided self-study.
  • Using real workplace scenarios to practise advanced IT tasks.
  • Via assignments requiring production of high-level documents, spreadsheets, databases and presentations.

How will my progress be monitored and assessed?

  • Assessment includes module tests for each software area (Word, Excel, PowerPoint, Access, Productivity).
  • Evidence of knowledge and skills is demonstrated through practical tasks and project work.
  • Assessment may also include a portfolio of evidence

Course Location

City Learning Quarter, Old Hall Street, Wolverhampton WV1 3AU

Are there any additional costs?

  • Course fees may apply, depending on eligibility.
  • No specialist equipment required.
  • You wish to bring basic stationery (pen, notebook).
  • Access to a PC/laptop may be required; however, you may be entitled to a laptop loan.

What qualification will I get?

Level 3 Certificate in IT User Skills (ICDL Advanced) (ITQ)

What will I be able to do after these courses?

Progress to:

  • Level 3 or Level 4 Digital Skills pathways
  • Business Administration, Accounting, Marketing or IT Support qualifications
  • Higher Education, using the 24 UCAS points gained (where applicable)

Work confidently in advanced digital roles such as:

  • Office administrator
  • Executive or senior administrator
  • Data coordinator
  • Bookkeeper
  • Project support roles

Apply expert IT skills in workplace environments across all sectors.


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