• The Level 2 Certificate in IT User Skills (ITQ) is a nationally recognised qualification designed to develop intermediate digital and IT user skills needed for work, further study and daily life.
• Part of the Gateway Qualifications ITQ suite, which is designed to reflect real world IT skills required by employers.
• Suitable for adults looking to advance their IT capabilities in word processing, spreadsheets, presentations, databases and digital productivity tools.

• Word Processing Software
• Spreadsheet Software
• Presentation Software
• Database Software
• Digital Skills Career Progression

• Must be aged 19 or over.
• No formal qualifications required.
• Suitable for those with basic IT competence who want to progress to intermediate level.
• Accessible to anyone who uses IT at work or in everyday life

• Builds a strong foundation of professional IT skills aligned to employer expectations.
• Enhances employment prospects across all sectors, especially administration, customer service, finance and digital roles.
• Recognises learning that takes place across work, education and training settings, with flexible unit choices.
• Helps students develop confidence in using IT tools to complete real world tasks.
• Provides a stepping stone to higher level IT qualifications.

• Through teacher led workshops and practical hands on IT activities.
• Independent practice using a computer, with guided support.
• Activities that mirror workplace tasks, such as creating documents and managing data.
• Flexible, individualised learning approaches to support different skill needs.

• Assessed through a portfolio of evidence, showing competency against unit outcomes.
• Internally assessed and internally quality assured; externally verified by the awarding body.
• No external exam required.

City Learning Quarter, Old Hall Street, Wolverhampton WV1 3AU

• Course fees may apply, depending on eligibility.
• No specialist equipment required.
• You may wish to bring basic stationery (pen, notebook).

Gateway Qualifications Level 2 Certificate Digital and IT Skills

Progress to:

• Level 3 IT User Skills or Digital Skills qualifications
• Specialist IT pathways (e.g., Cybersecurity, Programming, Web Design)
• Business Administration or Customer Service qualifications

Apply digital and IT skills confidently in office based and digital focused jobs.
Perform workplace tasks more efficiently using Word, Excel, PowerPoint and databases.