Thank you for choosing to study at Adult Education Wolverhampton (AEW).

What we do

We are a service of City of Wolverhampton Council, funded by the government, whom undertake the delivery of Adult Education throughout Wolverhampton. Please read the Councils general privacy notice as well as this notice.

You may also want to read the following privacy notices:

The purpose we use your personal information for

We will collect and process your personal information to provide these services to you. This will include:

What type of information is collected about you?

We may record and monitor telephone calls to our contact centre for quality and training purposes.

We use CCTV at our buildings for the purpose of crime prevention, security and health and safety and accordingly will capture imagery of visitors to AEW.

Who we may share your information with

The personal data that is shared will always be limited to what the other organisation needs to meet its requirements or deliver its service.

Your information will not be disclosed to any other organisations, except where we are required and allowed to by law.

How long we keep information about you

We will retain this information for as long as it is required for these purposes and in accordance with WMCA, ESFA and European Social Fund (ESF) guidelines.  For WMCA and ESFA this will be for seven years after your course has finished, for ESF funding 13 years.
Our students aged 16-19

We will also share certain information about students aged 16-19 with our local authority as they have responsibilities in relation to the education of training of 13-19 year olds under section 507B of the Education Act 1996.
Marketing

AEW will not sell or share your information to a third party for marketing activities.  AEW uses the term ‘marketing’ only in terms of advertising future courses or events.
For marketing purposes, we collect name, address, contact number, email address and postcode. We use this information to:

Cookies

A cookie is a text file stored on your computer or mobile device by a website’s server and only that server will be able to retrieve the contents of that cookie.   Each cookie is unique to your web browser. It will contain some anonymous information such as unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences.
Why do AEW use cookies on their website?

AEW use cookies very simply in order to support the basic functions of our website, as summarised below:

We use Google Analytics to monitor traffic levels, search queries and visits to this website. Google Analytics stores IP addresses anonymously on its servers in the US, Google never associate your IP address with any personally identifiable information.

Who to contact and where to go for further information

Please contact the Information Governance Team at This email address is being protected from spambots. You need JavaScript enabled to view it. to exercise any of your rights, or if you have a complaint about why your information has been collected, how it has been used or how long we have kept it.

You can contact our Data Protection Officer, Anna Zollino-Biscotti, at This email address is being protected from spambots. You need JavaScript enabled to view it. or write to:

Information Governance Team
City of Wolverhampton Council
Civic Square
St Peter’s Square
Wolverhampton
WV1 1SH