Customer Service

Customer Service

Customer Service skills relate to a wide variety of jobs in retail, business and hospitality. The Entry and Level 1 courses will provide you with an introduction to important skills which all employers require their staff to have, such as:

  • effective communication skills
  • knowledge of legislation
  • positive attitude and creating a good impression
  • listening and dealing with customer enquiries
Last modified on Friday, 12 October 2018 12:31

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Adult Education Wolverhampton
Old Hall Street
Wolverhampton WV1 3AU
United Kingdom
+44(0)1902 558180