Customer Service
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Customer Service

Interested in a career in retail, business and hospitality?

Customer Service skills relate to a wide variety of job roles in retail, business and hospitality. Entry and Level 1 courses will provide you with an introduction to essential skills which all employers require their staff to have.


Essential skills include:

  • effective communication skills
  • knowledge of legislation which impacts on customer service
  • a positive attitude and creating a good impression
  • listening and dealing with customer enquiries

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Adult Education Wolverhampton offer a huge range of courses. Find the right course for you with our online course search.

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Worried about the cost of learning?
There are no charges for many of our courses. From September 2018, even more courses may be free if you have a low income and want to improve your skills. Find out more