Business and Administration
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Business Administration & Bookkeeping

Gain the skills to prepare you for work.

Many jobs involve administration tasks. In most office jobs you will need to use a computer, record data and information, create documents, talk to customers and colleagues and work as a team.

Our range of administration and bookkeeping courses start at Entry Level. They will give you transferable skills which prepare you for work.

If you already have Administration qualifications, you may like to broaden your skills and study on our Customer Service course.


Business Administration Level 1

The course provides you with an introduction to the key aspects of working in administration, including creating business documents, making and receiving calls and welcoming visitors.

This course is run as a programme which includes developing your English and maths skills. It is suitable if you would like to gain an insight into working in administration and these qualifications are highly beneficial whether you are already employed, or if you are looking for employment.


Business Administration Level 2

The course provides you with an introduction to the key aspects of working in administration, written business communication, financial transactions, organising meetings and handling diary systems.

This course is suitable if you already have some experience, are working towards level 2 English skills and would like to gain a qualification which is highly beneficial whether you are already employed, or if you are looking for employment.


Text Processing

We no longer offer Text Processing (Business Professional) qualifications as stand alone courses. However these and general computer skills are included into the Administration programmes.

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Worried about the cost of learning?
There are no charges for many of our courses. From September 2018, even more courses may be free if you have a low income and want to improve your skills. Find out more