Information Advice and Guidance

If you need any further information please contact an adviser
on 01902 551658 or use this link to email.

Look here for jobs, training, careers, childcare and voluntary work with Directgov

Welcome

Wolverhampton Adult Education Service offers a free information, advice and guidance service to all existing and potential learners. All of the IAG (Information, Advice and Guidance) staff are suitably qualified and experienced. We are here to advise you on anything related to your learning anything you do discuss with us will remain confidential.

This service is open to everyone whether you are looking for work or not. We can offer practical support to help you overcome any barriers you may face. For instance we can advise you about financial assistance , childcare, help with transport costs or practical support for addressing difficulties arising from your personal circumstances.

Please pop in and see us in room 3 at the City Learning Quarter, (opposite Sainsbury's) we are situated on the ground floor and have easy access for wheelchair users.

How do we help?

In order to ensure that you have the support and advice you need to move forward, the adviser will work with you on an individual basis. This can include IAG on:

• Benefits
• Adult Learning Grant
• Education Maintenance Allowance
• Care To Learn
• Career planning—academic and vocational routes
• Adult Directions Programme
• Childcare
• CV’s
• Job seeking
• Improving job prospects
• Dyslexia Screening
• Entering Further Education
• Entering Higher Education

If the adviser can’t help they will be certain to know of someone who will be able to assist.

Equality & Diversity

We endeavour to provide a service that reflects our Equal Opportunities Policy. Copies of our policies, including:

• Bullying and Harassment
• Challenging Behaviour
• Compliments and Complaints
• Confidentiality

are available at Pendeford Learning Centre and the Learning Quarter reception desk. If you would like to receive a copy of any of our policies you can either request one from and adviser or from the reception desk.

How to Access our Service:

You can pop into room 3 at the Learning Quarter to speak to an adviser or you could make an appointment for a time that is convenient to you. You can also make an appointment by calling:

• 551532
• 551655
• 551658

If there is no reply you can leave a message on the answering machine and we will get back to you.